In this business it’s hard to cover all the bases so if you don’t find a satisfactory answer here always feel free to contact us and an actual human voice will answer the phone, happy to direct you to a helpful resource that is best suited to answer your questions.
You can also email questions to us at refine@aaametals.com and we will reply as able.
 

Q	If I sell my precious metal to you – can I get cash?
A	No. All purchases are paid by check with funds immediately available.
Q	Do you test ore or black sands?
A	We do not test or process black sands, rocks, quartz or any other type of ore. We recommend Ledoux & Co (201-837-7160) and Acme Labs (800-990-2263) for addition testing services specific to ore."
Q	Do you purchase plated silver or gold?
A	No
Q	How often do you update market prices?
A	We update our prices at least 3 times daily. Market open, again at 10:30am PT and the closing market price for the day.
Q	What payment methods do you accept for purchases?
A	Cash, Check or Wire Transfer – Per our policy we will hold your purchase until the check clears – this includes cashier checks. We do not accept credit cards.
Q	Do you purchase plated Silver?
A	No
Q	When selling my scrap Jewelry - do you remove and purchase gem stones?
A	We do not purchase or evaluate gem stones – we will remove gem stones as able at no charge however we assume no responsibility if they are broken or chipped when removed. If you want to ensure a gem stone is not damaged we recommend having it removed by a professional jeweler prior to selling.
Q	Do I need to make an appointment if I am selling Coins/Ingots or Placer as a member of the public?
A	Yes. All purchases are by appointment only.